My Amazon Guy

How to Answer Amazon Customer Questions with 🎥 VIDEO on the ASIN!

September 21, 2022
My Amazon Guy
How to Answer Amazon Customer Questions with 🎥 VIDEO on the ASIN!
Show Notes

Here’s how to do it on your end:
👉Go to your Amazon product detail page
👉Scroll down to the customer questions and answers
👉Click on a customer question
👉Answer the question by uploading a video


Best practices:
👉Type out an answer with the video
👉If you have the product on hand, it’s ideal if you show and tell it on camera.
👉Example: If they ask what’s in the box, shoot an unboxing video
👉If you don’t have the product on hand, shoot the answer while screensharing the detail page.

How to Answer Amazon Customer Questions with VIDEO on the ASIN!

Did you know that you can answer your customer’s questions on Amazon using a video?

Yes! You can! 

You can shoot a video to address your customer’s concerns. Pretty cool, right? Imagine your customers contemplating buying your product and they saw a bunch of videos to answer their questions. This may speed up their decision to buy since they may be able to see the good stuff you offer. This strategy can make you different and stand out against your competitors.

If you want this cool stuff on your product page, connect with your brand manager now!
If you want to do this yourself, check out this video How to Answer Amazon Customer Questions with 🎥 VIDEO on the ASIN!

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00:00 How to answer amazon customer questions with video on the ASIN 
00:16 Highlighting the Mom box listing 
00:30 Shoot a video to respond to questions 
00:41 Scroll down to the Customer questions and answers section 
00:50 Sample video answering the customer's questions 
01:19 Consumers will see how different the brand is 
01:45 Use Loom or Vidyard 
01:58 A 20-60 second video will be helpful 
02:28 Customers load videos and you'll be able to show them the product's benefits 
02:41 Recommends showing the video with the actual product in hands 
03:53 Customer connection with your brand 
04:10 Focus on engagements especially with video answers 
04:20 Demonstrating how to do video answering questions 
04:40 Shoppers find videos more helpful 
05:05 Check other videos about new things can do on Amazon 
 
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