Here’s how to do it on your end:
👉Go to your Amazon product detail page
👉Scroll down to the customer questions and answers
👉Click on a customer question
👉Answer the question by uploading a video
👉Type out an answer with the video
👉If you have the product on hand, it’s ideal if you show and tell it on camera.
👉Example: If they ask what’s in the box, shoot an unboxing video
👉If you don’t have the product on hand, shoot the answer while screensharing the detail page.
How to Answer Amazon Customer Questions with VIDEO on the ASIN!
Did you know that you can answer your customer’s questions on Amazon using a video?
Yes! You can!
You can shoot a video to address your customer’s concerns. Pretty cool, right? Imagine your customers contemplating buying your product and they saw a bunch of videos to answer their questions. This may speed up their decision to buy since they may be able to see the good stuff you offer. This strategy can make you different and stand out against your competitors.
If you want this cool stuff on your product page, connect with your brand manager now!
If you want to do this yourself, check out this video How to Answer Amazon Customer Questions with 🎥 VIDEO on the ASIN!
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00:00 How to answer amazon customer questions with video on the ASIN
00:16 Highlighting the Mom box listing
00:30 Shoot a video to respond to questions
00:41 Scroll down to the Customer questions and answers section
00:50 Sample video answering the customer's questions
01:19 Consumers will see how different the brand is
01:45 Use Loom or Vidyard
01:58 A 20-60 second video will be helpful
02:28 Customers load videos and you'll be able to show them the product's benefits
02:41 Recommends showing the video with the actual product in hands
03:53 Customer connection with your brand
04:10 Focus on engagements especially with video answers
04:20 Demonstrating how to do video answering questions
04:40 Shoppers find videos more helpful
05:05 Check other videos about new things can do on Amazon
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