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YouTube Link: https://youtu.be/GKaO1Eb0SXw

00:00 How to know when to fire an employee
00:55 Does the employee get it, want it, and have the capacitiy to do it?
03:37 Core Values
06:39 Manager Values
08:14 Does the empoyee lack a key element of delivery to their role?
09:44 Does this employee lose MAG money? Do they lose us clients? Are there excess client complaints?
11:07 Additional: Employee Handbook

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