00:00 Leadership Training with Steven Pope: Treat EVERY Employee Differently
00:32 Definition of leadership
00:54 Being a leader
01:54 Leaders who are able to balance being both soft and tough are rare
02:23 Focused on helping people achieve success, fulfillment and joy
02:50 Leaders with a strong spiritual foundation
03:22 With extreme ownership, you are able to take responsibility while adhering to discipline every step of the way
03:53 Defining a bad leader
05:18 Candor is an innovative approach to improving employee performance and engagement through providing constant feedback
09:01 Main points of First, Break All the Rules Book
10:09 The Platinum rule
12:48 Introversion vs Extroversion
18:52 Logic vs Emotion
21:10 High ingenuity person vs Low Ingenuity person
23:37 Motivate & reward employees by assigning tasks they excel at
25:21 Many people chose to leave their positions due to incompatibility with their managers
26:06 Being a servant leader not just a manager
27:10 A good leader needs self-awareness, perception, and an understanding of consequences
30:26 A leader needs to remain focused and present in order to effectively lead; being in the moment is a vital quality for any good leader
32:13 Rank and score employees regularly
35:39 Focus on self-introspection to identify strengths and weaknesses, so you can evaluate yourself and your employees and avoid any potential issues
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