My Amazon Guy

Amazon Re-Verifying Thousands of Sellers - Identity Verification Tips

May 23, 2023 Steven Pope
My Amazon Guy
Amazon Re-Verifying Thousands of Sellers - Identity Verification Tips
Show Notes

Have you received a re-verification email from Amazon? If so, you're not alone. Thousands of accounts have been asked to re-verify their business information, and Amazon is being a little bit unclear about the process. But don't worry, we're here to help.

I'll be sharing what to expect and how to go about taking care of the re-verification process. So, let's get started.

First, it's important to note that Amazon is doing different processes for different sellers. Some are simply able to go to the seller account page and upload the necessary documents, while others are being asked to send them by email directly to Amazon. Some are even getting scheduled video live verification calls. Depending on what you're experiencing, the information I'm about to share will be the same for everybody.

Regardless of the type of account, as long as it's a business account or a pro account and paying for that subscription, the information that needs to be loaded is the same. The first information that needs to be loaded is a business address, and it's recommended that the business address matches the legal documents and bank documents. This is crucial, as the business address must match the utility documents if those documents are requested on new accounts. The legal entity entered must match the document that you possess, and it is case sensitive.

The deposit method must also match the bank statement provided; otherwise, the verification step will fail. So, it's important to double-check this information.

Now, let's talk about the items that Amazon is looking for in the re-verification process email. The first item is information about your business, which includes your business address, legal entity information, and deposit method. The second item is information about your identity, which may require a government-issued photo ID. The third item is a bank account or credit card statement. And lastly, a business license may be required.

To have a successful verification process, it's beneficial if any document that you scan is done so with all of the edges visible in frame. This means that you should make sure you can see all of the edges no matter what document you're scanning. It's also important to make sure all documents match and are uploaded correctly.

00:00 Amazon Re-Verifying Thousands of Sellers - Identity Verification Tips
00:02 Thousands of accounts have been asked to re-verify their business information by Amazon
00:19 Amazon is doing different processes for different sellers
00:49 Regardless of the type of account, the information that needs to be loaded is the same.
01:02 The first information that needs to be loaded is a business address
01:21 The legal entity entered must match the document
02:13 The deposit method must match the bank statement provided
02:29 It's beneficial if any document that you scan is done so with all of the edges visible in frame
03:25 Amazon is asking for different types of information
03:51 Amazon may ask you to have two shots, one where it's next to you and one where you see the full scan.
04:40 This is a developing story, and more information or more suggestions and tips are expected to come out.

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